Kudos to Ed Kavanagh, independent sales rep, and Becky Lamken, Sales Service Coordinator, of Geiger Synergy in Tempe, Arizona.

It is my pleasure to work with Ed and Becky in developing and coordinating the distribution of gifts our members earn when their store wins the Customer Service Award for their division.

Each member of these stores is given the opportunity to select a gift of appreciation that is presented to them during their store party. Our company is comprised of 11 divisions; that equates to 44 celebrations each year and approximately 3100 gifts.

My expectations for customer service are high, and Becky and Ed have always given fantastic customer service!

Recently Ed went above and beyond when he personally delivered the gifts to our store in Maricopa to insure that they received their gifts in time for their celebration on August 9th. The Store Director was so impressed and thankful, she called me to let me know what Ed had done.

Please let Ed and Becky know how much we appreciate their attention and how thankful we are that they know the meaning of good customer service.

KS
Customer Service